Privacy Policy

Account data: your email and login details (via our authentication provider).

Telegram connection: your API ID, API hash, phone number, and the login session needed to run the assistant on your account. These are stored encrypted.

AI keys: the API key(s) you provide, stored encrypted.

Conversation data: messages exchanged between you and your customers, so the assistant can reply in context.

Solely to operate the service: to run your assistant, generate replies, show you your dashboard, and keep the platform secure. We do not sell your data or your customers' data.

We rely on third parties to run the platform: an AI provider (e.g. Google Gemini), Telegram to deliver messages, and infrastructure/hosting and email providers. Data is shared only as needed to provide the service, under their own terms.

Sensitive data — your Telegram session and API keys — is encrypted at rest. Encryption keys are held in our environment, never in the database. Each seller's data is isolated with row-level security.

Raw customer messages are kept only as long as needed and deleted on a rolling basis (about 7 days), while short conversation summaries may be kept longer so the assistant can maintain continuity. You can request deletion at any time.

You can disconnect your Telegram account in one click, which removes the stored session. You can also request export or deletion of your account and associated data.

Questions about privacy? Email hello@yourdomain.com.